We do not give refunds, but with that said, we want you to love what you purchase so you have 30 days to make an exchange for something you will love. Must provide proof of purchase and the item must be in its original condition. Because of the nature of the item; Earrings cannot be exchanged.
REPAIRS: We are pleased to offer free repairs on items for one year from the date of purchase, if it is something that can be repaired, with proof of purchase.
To start the process for an exchange or repair, first email us at firstname.lastname@example.org and let us know your wishes. If you are requesting a repair, please submit a photo of what needs to be repaired. If you are exchanging, please include the item number of the item you would like in exchange. We will reply with a Request number for you to include inside the box. Then mail to:Anik Jewel
4701 Morris St NE Unit 301
Albuquerque, NM 87111-7712
PLEASE DO NOT RETURN AN ITEM BEFORE FIRST EMAILING AND RECEIVING A REQUEST NUMBER. ANIK JEWEL is not responsible for items damaged or lost in transit.
Thank you Kindly,